Drivers tend to like it because it has a much lower deposit requirement, lower credit score requirement and should they leave fonaCAB they can return the car whereas with normal finance they are committed to it. Watch popular content from the following creators: Belfast grime man(@belfast_grime_man), The Irish Connection(@theirishconnection), Peter Rethinasamy(@peter_rethi), Vanessza(@vanessza.zsolnai), Seba SB(@assasssinpl), stuartrobinsonshow(@stuartrobinsonshow), Wee. If you think that your car has been exposed to the virus, you should consider a deep clean by your valeter similar to what you would conduct for spillage or sickness. The new fonaCAB App is FREE to download and it costs you nothing to register. The holiday home is composed of 2 separate bedrooms, a living room, a fully equipped kitchen with an oven, washing machine and 1 bathroom. With driver numbers decreasing over the last eight years and with far fewer coming into the industry, every company is fishing in the same pond for drivers and fonaCAB have done better than most over the years in attracting and keeping drivers, Many small depots get to the point where it is not financially possible to keep going and approach us to ask if were interested in buying them out and quite often when a buy out in an area happens, other local depots ask us to do the same, For us, we are already paying all the structural costs and the opportunity to add drivers and to move into new areas is a benefit for us. "In addition, some existing taxi drivers, whose taxi licence expired during this period, may have decided not to incur the cost of renewing their taxi driver's licence until the Covid restrictions were lifted." When dealing with passengers the best guidance is to minimise contact and be conscious of hygiene when you dealing with them, When receiving cash, our guidance is that you should store it in a sealable container such as a freezer bag and use hand sanitiser after you have handled it, For Account customers, we have temporarily disabled the need for a signature on your datahead and we have advised these customers of the revised procedure. Many of your drivers are sound, some arenot. Last week, fonaCAB completed over 102,000 jobs and while lower than the previous week was not materially so. We have another 500 due to arrive with us at the beginning of next week. Driver Portal; 9. No longer will it be just drivers on airport runs who are prone to infection. If a passenger shows signs of illness, make sure they follow basic hygiene rules in place for everybody. If you are under 25 you can save money on your premium just for using the app. To increase your peace of mind, Consumer Reports says you can use alcohol to wipe down the seat upholstery and other soft surfaces in the car. Belfast BT7 1JG, Northern Ireland. Same drivers, same fares, but with a new local. Call centre staff are already working from other fonaCAB locations and our service to our customers is uninterrupted. Please give us your name, email & tel number and we'll be in touch ASAP for a no commitment first chat. Regular User Corporate User. Taxi Belfast city centre McDonald's:) I got. Log into DriverPortal. We are currently reviewing your registration. Although they are more expensive to buy, it seems that at present this is more than offset by the savings against maintenance and fuel at present, Business customers like them because it helps with their environmental aspirations, the general public like them for their novelty and technology, but well admit that the door handles on the Model 3 were confusing for many when first introduced, We loved our old appit was simple and easy to use, but we had no choice and had to change it because it wasnt capable of dealing with new Strong Card Authentication (SCA) regulations now required by the banks for card transactions, Weve taken on board feedback about the APP and will be refreshing it again in the near future which will hopefully iron out many of the niggles, Every taxi company will have their own policies and procedures around this. Staff here have been issued with gloves and sanitiser for handling money as they have to be conscious about transmission of the virus in the same way that you do, If you need to provide paperwork (Licenses, PSV forms etc) rather than bring them to the Depot, you should take a clear photograph of them and send them through to accounts@fonacab.com with a follow up phone call to ensure that they have been received and are OK to use, If you need to speak to Fleet or Admin about for example a customer service issue or an account issue, these should be handled by telephone where possible, There is currently no planned Driver training, The symptoms of Coronavirus are like flu and colds. As we are challenging the position of HMRC it wouldnt be appropriate to comment outside of this information until this is concluded. Dont forget to be very careful about hygiene at petrol stations. Over the last 50 years Nicholl Oils has grown to become Northern Ireland's largest independent oil distributor by providing the best prices by way of a reliable, dependable service. The issue is that since new Driver testing was introduced by the DVA in 2014 its now much more difficult to become a taxi driver and as such the numbers arent being replaced. 2011 Present , containing taxi AIMS Portal, 10. There are many other good reasons for this if for example you think youve left your phone in the back of one of our taxis it is much easier to find if the taxi is booked rather than one youve jumped into on the street, We have a couple of Tesla Model S on the Fleet and a few Model 3 (although we have more than a hundred other drivers in electric and hybrid cars.) Holiday home Fully Refurbished North Belfast Home. If you feel the issue is more serious, you can still contact us, but if you feel there needs to be intervention from an outside body such as the DVA or the PSNI we have procedures in place for sharing necessary information with them, We can only do something about issues concerning drivers if we know about them, so if you have any, please make sure you let us know, Difference between fonaCAB and Value Cabs. Password Strength Play Captcha Letters Play Captcha Letters Once a driver has been assigned you will receive notification showing the registration and make and model of the vehicle which has been sent. We would like to thank all our Drivers and Staff for their loyalty and understanding in the current circumstances and look forward to better times together in the future. William, his son, got involved in the business during the 1980s and is the company's CEO today and now looks after a fleet of over 900 cars and drivers. . It is just as important that they do not spread fear and misinformation as it is the virus itself, We have issued a statement on our planning and activity and this can be read on our website and social media. CommunitySee All. At fonaCAB, we expect drivers to wait for five minutes after the booked time before calling the job a no show and moving on, One of the unfortunate outcomes of covid is that with fewer drivers working anywhere, customers sometimes might book say three different taxis from three different companies and take the first one that shows up without cancelling the other two. A driver working weekends will earn more per booking than one during the week. If youre interested, email your CV to jobs@fonacab.com, This has been an ongoing discussion with HMRC for some time if you are aware of this its probably because you have received an email from us all the relevant information is in that. . looking for a great new career? o Drivers who need to attend should call 02890 330 333 and arrange an appointment should they have an issue. The supervisor will log your and the passengers details (if applicable) along with any journey information on a dedicated coronavirus portal. The Knock Road Showroom is now temporarily closed to Drivers, only those with a prearranged appointment (i.e. Book a Taxi with a few simple taps. Review Highlights This allows us to continue to operate as an essential service and we will do so unless directed otherwise, We have been lobbying government to clarify financial support for Drivers and have been negotiating with several leading local businesses to secure additional work, The decision to continue working is yours. Carn Business Park, BT635WG Craigavon, UK Taxi drivers are subject to the same rules of the road and other laws as other drivers and individuals. What's the chances of a vetting procedure being put in place for new drivers, I would say a 9 - there's some things we can do nothing about. Highlights info row image. Setting fares is a balancing act at the best of times. FAQ fonaCAB Ltd | Belfast Taxi Company, 5. help@sweatfa.com. Flag any particular issues you may encounter and Softonic will address those concerns as soon as possible. I think with every business you will find people who like the work and people who don't. Please ask your driver for details. What's the likely hood of fonaCAB taking any of the criticisms on board and actually doing anything about them? About fonaCAB. "Fonacab is aware of an . So be considerate, minimise contact with others and journeys by car as much as possible, dont forget to wash your hands thoroughly and use disinfectant. Custom Sizes, Color,s and Design in Mailer Box With Logo or Without Logo Print. It means a benign program is wrongfully flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus program. Unfortunately with the demand for taxis exceeding supply of drivers at present it means that even with the higher priority your booking may be delayed, That can happen at busy periods and we apologise if we are not able to get you a taxi. It is just as important to keep your vehicle clean. Will never use this firm again. We are opened 24/7 Send us an email at community@fonacab.com outlining your proposal. There are huge opportunities for those to become drivers with great earning potential and flexibility youll rarely find in any other job. Driver Sponsorship and Donations. Track your taxi and watch it arrive on a map in real time. Self-Employment Income Support Scheme (SEISS), The Health Protection (Coronavirus, Restrictions) Regulations (Northern Ireland) 2020(b), https://sites.google.com/view/coronavirusguidance/home#h.p_zxeyGhL0mmlL, www.publichealth.hscni.net/news/covid-19-coronavirus(external link opens in a new window / tab), www.nidirect.gov.uk/coronavirus(external link opens in a new window / tab), @deptinfra(external link opens in a new window / tab), https://sites.google.com/view/coronavirusguidance/home#h.p_agDKoQW0KBk6. We will need time to produce these new sets of sheets and we ask and thank you in advance for your patience. 24 were here. Drivers fonaCAB Ltd | Belfast Taxi Company, 2. Say for example its the last job of the night and the driver is looking for a last fare to take him home to Lisburn but he gets offered one to Bangor, he may be the closest driver but can still have his reasons for not accepting that booking, When Translink said at Christmas that they were putting night busses on in Belfast everyone thought the taxi industry would be up in arms - we were delighted, Having more than one option encourages people to go out more - you'll more likely head into town if you know you have three or four options for coming home than just the one, While we want to see people using our services, we also want to see people using hospitality, tourism, shops etc and getting there and back safely by any means. We never actually take any money, it is simply held as pending in your account, If the booking does not go through, or if the customer cancels the booking, we release the hold on the amount immediately although our experience is that the amount of time it takes for your bank to release the hold at their end varies enormously online banks seem to be close to immediate, bricks and mortar banks, especially Danske for some reason, keep the hold for several days, fonaCAB uses an online driver portal to communicate important information to our drivers. We also ask that customers are at the pick up point for the confirmed booked time to avoid this happening, Sponsorship of community sports and causes. You should not offer an opinion on behalf of fonaCAB and if any customer wants to know more, they should email us at customerservice@fonacab.com. Official Government guidance is that for now, its Business as usual and its right that we follow this guidance and not create problems for ourselves. You may be asked to self-isolate or present for testing, You should call fonaCAB on 02890333333 twenty four hours a day to speak with a supervisor stating clearly the reason for the call. fonaCAB is the number one taxi app in Northern Ireland and offers a range of services from across the city of Belfast, Lisburn, Craigavon, Lurgan, Portadown and beyond. Drivers pick and choose the jobs that they want to accept, so if a Lisburn driver has chosen a job say from Lisburn to Belfast instead of Lisburn to Lisburn it is their choice. You already know that you do not pay any depot rent when not working. http://aims.niassembly.gov.uk/questions/PrintResults.aspx?se=&so=Ascending&qfv=1&asbv=0&tbmv=1&anbv=80&abpv=0&spv=4&ss=h/zFLYF6tJU=&per=2&maxses=&minses=&fd=&td=&pm=0&asbt=All%20Members&anbt=the%20Minister%20of%20the%20Environment&abpt=All%20Parties&spt=11-16%20(2011%20-%20Present&qt=80&pi=0&m=the%20Minister%20of%20the%20Environment, My Department issued a taxi driver communication bulletin to all industry stakeholders In February 2013, fonaCAB sought advice and guidance from the Driver, https://www.msn.com/en-gb/cars/news/taxi-driver-recruitment-belfastfonacab-holding-information-session/ar-AAEYW7w. fonaCAB - another 1st for our customers!! fonaCAB's new app for Android is available now!! Drivers who cannot pay online, your Rent Payments will now work as follows: Tuesdays - ONLY drivers numbered 1-600 will be accepted to pay rent. Nothing against Value, but Fona just seems that bit more professional. Don't worry, you might be surprised - At fonaCAB the age of your car is less important than the condition you keep it in . To further minimise the risk of virus transmission, we have had to make some additional operational changes to all fonaCAB sites. Another issue is that drivers are committed from 6am to 7pm many days providing transport for patients to health trust appointments. Bookings which are made in advance have a higher priority than those which are made at the time. Not got a car or unsure if your car is good enough for fonaCAB? Price per minute is applied in stop-and-go traffic or when the driver is instructed to wait. These scenarios are already included within our contingency planning and our Customers can be confident that we will continue to be available for their needs, fonaCAB will continue to monitor and assess the situation based on the guidance published and received and our position may change as and when advised and / or required. Think about them and dont forget to do them where possible. 146 Joanmount Gardens, Belfast, BT14 6NZ, United Kingdom - Excellent location - show map. Not the easiest thing to do when youre ferrying people around. Save. Rent will only be taken between 10am 1.30pm and 2.30pm 5.30pm, this is to ensure the rent room can be cleaned and sanitized at regular intervals. If you are on our fleet insurance policy, you must continue to pay fonaCAB for this or return your vehicle. About. fonaCAB (fonacab Dunmurry). . In 2014 there were 14500 taxi licenses in NI, now there are just over 8000 and we believe that of that 8000 around 6000 are actively driving with the rest having moved on but still with a valid license. We do do this to give something back to the communities which give our drivers our core business and as we are based across so many different areas, we give back to a variety of sports and causes across all of our operating areas. Copyright 2018 Northern Taxis Ltd. Privacy Policy. William has [] Very professional, punctual and friendly. What is AWS S3 and Why Should You Use it? 428 Following. 2023 fonaCAB (Belfast) Ltd Terms of Use Return to Main Site . behalf of the business thanking the judges and the industry for the recognition of all the hard work that our staff and drivers have delivered, especially considering the additional challenges presented by . Reviewed 6 January 2017 via mobile. . It is in our interest to have as many drivers as possible to service our customers and any suggestion that we buy depots to reduce numbers is incorrect. Password. A debit and credit card payment facility is available in every vehicle. All credits earned will be paid to you by bank transfer only. A free app for Android, by STT Servios de intermediao mobi EIRELI. About fonaCAB. Ta strona korzysta z ciasteczek aby wiadczy usugi na najwyszym poziomie. If you are unable to work because of underlying health conditions or are uncomfortable working during the coronavirus outbreak and have chosen to self-isolate please let us know. In considering the evolving coronavirus situation, fonaCAB have taken the decision to temporarily close our contact centres at Botanic Avenue Belfast, Haslems Lane Lisburn and Carn Business Park Portadown. However, if you need to adjust your glasses or contain an itch, grab a tissue before doing so. To address some questions that have been put to us by the Media and by some of our Customers concerning the Coronavirus we have put together the. Now part of the fonaCAB Group of Taxi Companies. We've handed out all of our first batch of spray disinfectants. What do I say if a Customer asks me about the virus? Our free app for iPhone and Android lets you instantly book a taxi with a tap of your mobile. With the ongoing threat of coronavirus all drivers will also have to take into consideration their own personal health and underlying issues when deciding whether to accept or decline a booking. The Consumer Reports organisation, for example, advises using some of the cleaning products you already have at home. Your web account will allow you to update your details online, including your account number and . Should there be an outbreak of the virus within our organisation we will follow all Government guidelines as to escalation and will provide all applicable information to the relevant authorities (subject to GDPR and any other relevant data protection) as soon as is possible. We currently advise drivers when they are out working to take into consideration traffic conditions, weather conditions, current location to help them make an informed decision before accepting bookings. These will be available for all fonaCAB Drivers from Knock Road anytime, and from Lisburn and Portadown Admin desks on Tuesday 17th. https://www.belfasttelegraph.co.uk/news/northern-ireland/taxi-firm-sorry-after-cabbie-kicks-two-gay-men-out-of-car-for-kissing-30067842.html, 6 Mar 2014 A driver at one of Northern Irelands biggest taxi companies faces disciplinary action after he was accused of kicking two gay men out of his cab for kissing Speaking to the Belfast Telegraph, FonaCab business development, https://www.facebook.com/fonaCAB-259772361632618/. Email: Phone: +44 28 9093 9093. https://www.linkedin.com/company/fonacab-belfast-limited. fonaCAB have planned for this and all staff are working from home or alternative fonaCAB locations - there is no disruption to our service. https://www.surveymonkey.co.uk/r/PopupCycle. You should call fonaCAB on 02890333333 twenty four hours a day to speak with a supervisor stating clearly the reason for the call. Team/Partner Login. 0800-193-222. fonacab driver portal. Northern Irelands leading taxi company - Book by phone, app or internet - Pay by cash, credit card or Take this cleaning very seriously: disinfecting the steering wheel, gearstick, handbrake, door handles, radio and infotainment controls would occur to everyone, but dont forget the stalks on the steering column (indicators and windscreen wipers, cruise control), elbow rests, seat position controls, door frames and exterior door handles or luggage compartment handle. Clean your hands as advised after passing these items on, Depot rent can be paid in a variety of ways over the phone, from your credits, by direct debit and by bank transfer - these methods should be used to reduce your visits to the office. Driver Portal; 7. fonaCAB (Belfast) Limited. Have a supply of tissues in your cab. We have issued a public statement and will update our public position as and when necessary. every single driver we had was really friendly, always up for a conversation and were really helpful in telling us where to go and even giving us facts about the city itself. Drivers are not forced into these, they can drive their own cars, purchase or finance their cars elsewhere - all we ask is that their car is roadworthy, clean and presentable. What should you use to disinfect the car? Find urgent care services. We do not encourage or condone the use of this program if it is in violation of these laws. Or If you're already a Taxi Driver at another depot and would like to find out more about the great benefits of moving to drive with fonaCAB. Dalsze korzystanie ze strony oznacza, e zgadzasz si na ich uycie. About the company. Belfast Black Taxi Tours are one of the best ways to see Belfast and to learn about the city's past. Through the decades, fonaCAB has evolved to embrace new technology and new business models. Callsign. We're here to help, so if you can't find the info you're after, or you just want to ask a really odd question, then we're here for you. We didn't close the taxi rank, drivers are kept with their wheels turning because of demand. Drivers were also made aware of mask exemptions which applied to them in the same way as it applied to all other members of the public. iOS. . As a company we advised drivers about the legalities of mask wearing and penalties for not doing so through these platforms on a very regular basis. In summary. FonaCAB is Belfast's biggest taxi company. AXA Drivesave is a free app that uses smartphone technology to measure and reward safe driving. Password. fonaCAB have purchased spray bottles and have filled them with a scented disinfectant which can be used to help sanitise the inside of your car. Cons. We operate a fleet of saloon, estate and wheelchair accessible vehicles while also offering executive hire and wedding cars for those special events. At 50 years old, fonaCAB is Belfast's most experienced taxi company. Team/Partner Login. We are opened 24/7 Find Out More. More drivers. Avoid direct contact with other people and their belongings. In addition, the company has significant telephony costs, depot costs, cleaning, credit card commissions and licences which continue to be paid, As a business we still incur significant running costs even on lower journey numbers and we will make every effort to continue to fund these to maintain the level of service to our Customers and our Drivers to support them and our Staff through this difficult period for all of us, We would like to thank our Drivers, Staff, Customers and Suppliers for their support in the current circumstances and know that if we work together we will get through these challenging times. We have already released a statement outlining fonaCABs position on the virus and our key objective of protecting the wellbeing of our Staff, our Drivers our Suppliers and our Customers remains our highest priority, You will have read and heard plenty in the media about the Coronavirus. The Call Centre may ask you to clarify or provide additional information and you should note any relevant customer information where you are concerned when completing PU work, You should continue to return lost property items to the relevant depots as before. The fonaCAB APP has been updated. eBooking Create Account. Travel and Transport P&O Ferries. Take a Black Taxi Tour. 11 people like this. Its difficult to gauge opinion sometimes because with som many customers and drivers, people tend to remember the bad experiences and not the good ones and we certainly have plenty of those. This will be from 9am 1.30pm and 2.30pm 6pm Monday to Friday. More ways . FonaCAB is Belfast's biggest taxi company. We have no plans in that area at this time, Because of new banking regulations (Strong Customer Authentication) we have to preauthorise any card spend through our APP to ensure that the card is genuine and that there are funds available for the booking the amount shows as pending on the customer statement.
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