It was founded by Jay Goldklang, Abigail Besdin, and David Diaz with offices in Florida, Indiana, and North Carolina. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Great Jones is an American property management firm based in New York, NY. Then they told me he would not quality for any property at this time b/c we did not make enough money for the properties they had available. We are very sorry to hear about this experience. Unfortunately, based on the information provided, we are having difficulty locating you in our system. Everything was destroyed by tenants and they paid nothing. Their driving purpose is to provide the highest quality care for your rental properties . They gave me a few numbers and called upon arriving. I've been trying to contact them regarding the notice but no reply back, Noone answers the phone, tried texting. Michael Weiss was very helpful and efficient helping to get us this rental. before and after pictures) otherwise will be forced to escalate for resolution. The application fee costly $50. My air conditioning unit went out on 8/31/22 during the heat wave in Florida and it took great jones two weeks to fix it as they shopped around for the best quote. Great Jones Resident Payments 717 N. Harwood Street, Suite 2800 Dallas, TX 75201 For your security, we recommend USPS Certified Mail (with tracking number), FedEx Ground or FedEx Express, or UPS. A minimum of three (3) years administrative/technical experience and knowledge of property physical systems. - Second, their approach to servicing is to keep sending out people to put band aids and create more damage. I have explained that the man did no work and they kept saying different things to make it seem that its our doing for the bill. - The long vacancy period was not due to my refusal to reduce rent. BBB Business Profiles may not be reproduced for sales or promotional purposes. No contact from them at all. SaaS, Android, Cloud Computing, Medical Device). The General Manager will manage properties as directed by the property owners and in accordance with the standards and procedures of JLL. He understands and does everything he can to make sure he can help everyone . With the latest turn of my property, the tenant's notice to vacate was not entered into their system. The issue is that I have a rodent infestation and the pest control company that has been selected has not been managing it effectively hence why we have been dealing with a worsening issue for upwards of two years now. Lower costs, higher returns for you. Thanks to Indy office for collecting 3 month worth of overdue rent for me. I received an approval email on or about the 25th. As a landlord I am so disappointed that I select Great Jones as my property management company. Reliable workload Property Management Service - Fort Myers, FL. I can't speak to anyone, nor get a straight answer from anyone at either Great Jones or maintenance. Hi Keena, we appreciate your honest review. From vintage to luxurious, along with the quality . Here are 8 tips for writing great reviews. My level of concern over these continuing delays is significantly increasing with each passing day. We have requested our move out team to process the security deposit as soon as possible. Told my mother she should get a new washer and disconnected a hose that was too tight for my ELDERLY mother to take off. You can reach the regional manager directly only before you sign the contract. Please be careful. As of December 2022, we have not seen a dime of our security deposit. Hi Elisandro Feliz Matos, we appreciate your honest review. Business Profile Great Jones Florida, LLC Property Management Contact Information 7575 Dr Phillips Blvd STE 225 Orlando, FL 32819-7225 Get Directions Visit Website Email this Business (407). We also ensure all reviews are published without moderation. BONUS: Have peace of mind in knowing this property is professionally managed by Great Jones Property Management. No communication. The worst. the temp was near 90 in the home). The rent was on part with comparable properties in the area; just check the comps, time on the market and rent to confirm. Thank God I watch my stuff I was able to restart my own account in time before they came to cut my services off. After I applied I was asked for a copy of my lease. Thank you, thank you so appreciated. Went to go view a home in my area. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I moved in April, 2 days later my a/c was stolen. When I called this out in my email back, I got no response. Unfortunately, based on the information provided, we are having difficulty locating you in our system. But no one wants to do anything about. Very pleased with Great Jones property management. Rently is an innovative Real Estate Self Service Showing Solution that will help Property Managers automate their showings & scheduling.Using Rently's self service showing solution property managers can easily provide access to renters and vendors without having to go out to the property. I contacted the maintenance service provider.Initially the repair company contracted to do the work never showed. I haven't received from Greatjones no information they are unprofessional & scammers. I will send attachment again. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. International Association of Better Business Bureaus. We discontinued service March 18th, 2022. Our team is made up of both real estate veterans and technology experts. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Have a wonderful day. This is a poor excuse for a management company, as it's taken an incredible amount of time to repair something that was clearly an issue before we took over the residence. Hi Bryan Nicholson, we appreciate your honest review. So property investors can thrive. He didn't know the AC wasn't working. Well guide you through the process. My G." Mark Jones II | Multifamily Mentor on Instagram: "Follow @livinrentfree to learn how to buy your first 2-4 unit multifamily property. So after 2 1/2 months of the "owner not responding to the request," I found a way to reach the owner myself. Hi Elishia Miller, we appreciate your honest review. I terminated my contract with Great Jones in July 2022 and am still now having to spend more money to address the same issues and lack of quality workmanship. Thanks for everything. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. In closing great jones has one of the poorest communication and only responds by email. I have asked that these items be added to the turn sheet, but I have been struggling to get this taken care of. Find 88 employees from Great Jones Great Jones Employee Directory Great Jones corporate office is located in 2001 Broadway Ste 400, Oakland, California, 94612, United States and has 88 employees. Stay compliant and explore creative solutions to manage costs by keeping your properties running smoothly. A reserves does not necessarily mean the owner has those funds available in their account. Well guide you through the process. I called left messages. Hi Ebony Wallace, we appreciate your honest review. When I considered switching management of my townhouse to Great Jones, I checked reviews and at that time I saw a lot of negative reviews from tenants but not from landlords so I decided to give this company a try. I will definitely be gone after the lease actually started packing already. Avoid at all costs. Browse all of our available rental listings, Or contact our leasing team: Hi Leticia, we appreciate your honest review. After that you need to leave any inquiry or request to support@gratjones.co and you could receive a response in a few days or never. I won't ever use them again! Unfortunately, based on the information provided, we are having difficulty locating you in our system. Based on my own walk through, there were a number of items left off the report, including burned out light bulbs, garbage that was left in the unit, a broken threshold in the dining room, missing light cover on the bedroom ceiling fan, fixing original the doorbell that was removed by the tenant, and some general cleaning. Great Jones Location 2001 Broadway Ste 400, Oakland, California, 94612, United States Description People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Date of experience: April 25, 2022. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. It's August and still not fixed/replaced. Throughout the vacancy they were slow to communicate, unhelpful and not proactive in their approach. Without a direct line to contact the management team, I am forced to rely on their generic support email which takes longer than it should to get a response. I learned that most if not all of the Great Jones staff is not located in ******** so assume they sub-contract out all the work without verifying quality nor true completion of work. His response time was fast and effective and he help me land my home. toilet sealing, quality of **********). We ask that you continue to work with the pest control company. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you Great Jones! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The pipe in the laundry was leaking. Get qualified today to unlock your growth potential. WhatsApp acquired by Facebook). They initially charged me close to $8,000 to get my property "************" and allegedly fixed a long list of issues which I recently learned many were not actually fixed.
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