As the global health climate shifts, we will continue to make changes and keep our travelers updated. The Web Site is down.We would appreciate any guidance or assistance you can give us.Thank you. All rights reserved. Vantagetravel.com is a privately held company. Inclusion advocate. A business newsletter from Globe Columnist Larry Edelman covering the trends shaping business and the economy in Boston and beyond. Samting: You can't stop can you. After feedback from our travelers and additional conversations with our vendors, coupled with the encouraging progress on global vaccinations, weve decided to reinstate a few previously postponed departures. at We are a deluxe travel company trying to navigate a world in which we cannot travel right now. We are currently in the process of reaching out to impacted travelers. President and Chief Executive Officer. Sean P. Murphy of the Globe staff contributed to this report. She says that her husband, Henry Lewis, runs the day to day business of Vantage Deluxe World Travel, and is no stranger to giving back, and if anything, its because of him that these programs continue to snowball into a big part of their business. at You can alwaysemail us atcustomercare@vantagetravel.comor give us a call at 1-888-982-6824 please note that we anticipate a high call volume while we work with impacted travelers. at Sorry, I didn't mean to start all that up again. Thank you for entrusting Vantage with your travel dreams. Following Ocean Explorer will be a second sister ship Ocean Odyssey coming online in 2022. Should airlines pay for what they've done to us? Go to the consumer affairs link and type Grand Circle Tours in the search box and you will see tons of complaints. The following is from the BBB site. Henry Lewis Vantagetravel.com is a Leisure, Travel & Tourism company and has headquarters in Boston, Ma. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. Verisys Corporation, Branch Manager at Global Transport, Inc Vantage Travel Service Location 90 Canal St Ste 100, Boston, Massachusetts, 02114, United States Description Read More Industry Vantage Travel Service, Inc. (also known as Vantage Deluxe World Travel)is a direct mail marketer of deluxe group travel services. I am seriously thinking of filing a class action lawsuit against this company. The company advertises an all-inclusive experience, Most of the ships are relatively small: The $70 million Ocean Explorer, which, Vantage Travel founder and CEO Henry Lewis is no stranger to controversy and has been named as both a plaintiff and a defendant in a, In 2007, the brothers donated some of their shares of the Paul Gauguin, a cruise liner, to the Boston Foundation, a local philanthropy. Prior to that, Henry Lewis was the President of the company, which was founded in 2006. In making this tough decision, we took into account the safety of our travelers and worldwide associates, the breadth of the pandemic, and ongoing international travel restrictions and the operational challenges stemming from them. Ship to Shore: The Vantage Safe Travels Initiative. Edward Tendekai Nyambawaro, MCom,MSc,FIPMZ,CHRP. Did we mention it's free? The business asks that you email them at vantagetravel.customercare@gmail.com. Edward Lewis (left), who took part in the D-Day landings. at Bulk of payment in February 2020 for Iceland trip. It would be better to send it to folks who may be considering a trip with them? "At Vantage, our goal is to provide the ultimate in small-ship luxury experience," said Henry R. Lewis, founder and owner of . Thank you again for your ongoing loyalty to Vantage. The number of complaints filed against the company from Massachusetts residents? Thank you for your ongoing understanding during this difficult time. The company took my money! However, your travel dreams are safe with Vantage and we cant wait to welcome you onboard our ships including our brand-new Ocean Explorer, which just completed its sea trials or see you on one of our land tours when the time is right. As countries grapple with COVID-19, uncertainty has become the universal new norm. Lewis was a beneficiary of the services at West End House when he was a kid, and he credits the organization for giving him direction early on, that has resulted in much of his success today. We look forward to seeing you soon. I booked this trip April 2019. Ausenco, Global Executive SVP at VTEX | Retail Digital Commerce Specialist To ensure that you have a smooth travel experience, you will need to know the requirements for both your specific airline carrier and the country youll arrive in prior to your departure. When contacting us, please provide your preferred telephone number, email, and reservation number. Such a song and dance. As such, the region includes all of the metropolis, from the great French capital itself through the gritty inner banlieue right out to now far-flung suburbs and exurbs, together with several large surrounding towns that form part of the greater conurbation. You may be interested to know that there is lots of negative stuff about GCT on this board and other boards, (frommers.com, cruisecritic, consumeraffairs.com, etc), and they have been evicted from BBB for poor performance. 19 of the Best New Cruise Ships Launching in 2023, Review: InterContinental Danang Sun Peninsula Resort in Vietnam, 3 Tips for Planning the Best Family Vacation in the Caribbean. Roche. Cancelled within the 90days and was only supposed to pay $500 pp penalty out of $20,000. No longer were they looking to fill unused cabins, but rather reserving clusters of cabins on their ships for special groups they were hosting. We are currently preparing for our exciting re-entry into travel, and our three journeys of which launch at the end of August: Portugal & Spain: Treasures Along the Golden Douro; Croatia & Culinary Gems of the Adriatic Coast; and our inaugural Ocean Explorer cruise, The Beauty of the British Isles. 5.0 . Khaitan & Co, IT Consultant / Power Systems servers with IBM i (AS400) Specialist, Ingeniero Informtica Henry R Lewis. We "return to sender" piles of it, almost every day, have called and written to be excused from their list, but to no avail. I can unsubscribe any time using the unsubscribe link at the end of all emails. D&B Business Directory HOME / BUSINESS . Henry Lewis. How BBB Processes Complaints and Reviews, Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. If you have questions about your journey, we encourage you to use the chat function on our homepage. LinkedRise, People & Performance Manager en Ausenco Now, who do you think pays for all this unwanted waste paper--you do! BBB Business Profiles generally cover a three-year reporting period. With fluctuating global developments, weve made the difficult decision to extend the postponement of our journeys through September 7. As weve stated before, we made this difficult decision with the health, safety, and security of our travelers and partners around the globe in mind. Vantage Deluxe World Travel is a Luxury Expedition Ocean Cruising Line with a fleet of ships that are purpose-built for solo travel. 90 Canal StreetBoston, MA 02114-2031https://www.vantagetravel.com/, Main: (617) 878-6000Customer Service: (888) 982-6824, Primary ContactPalmira Delgado Manager of Customer Service & Quality Control 90 Canal StreetBoston, MA 02114-2031[emailprotected], Secondary ContactDavid Rosen Vice President of Sales & Concierge Services90 Canal StreetBoston, MA 02114-2031[emailprotected], Chief ExecutiveHenry LewisCEO90 Canal StreetBoston, MA 02114-2031[emailprotected], This contact was published on December 6, 2015. OAT I believe is for active older adults and is part of GC..I might be wrong.. GC has an excellent reputation. No credit card required. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Vantage owns a 5-star river cruise ship fleet, representing approximately 5% of the European river cruise market. He is also proficient in Arabic and has worked extensively in the Middle East. As weve navigated these unprecedented circumstances, our goal has been to transparently communicate the steps were taking to address any changes to your travel plans. VTEX, Looking for talents for Branch Director/Sales Manager position($5.000 up) base in HCM, please via cv to [emailprotected] Suggestions for finding a *safe* Travel Buddy. Here at Vantage, we feel that readiness too; but for now, we must wait just a bit longer. Vantagetravel.com has 265 employees. Joseph Matzkin, the attorney for Henry Lewis, said the parties agreed to a settlement yesterday for the full amount plus interest and attorney fees. A service rep named "Bethlehem" responded to the certified letter on his behalf via e-mail on June 26 basically saying to "please be patient". One Mount, Founder & Director chez AFRICA FINTECH FORUM Put on CC for travel miles. All travelers really know at this point is that Vantages website and call center are down, and many of them are, for the moment, out thousands of dollars. We look forward to traveling with you in 2021 and beyond. ******************, Ms. Sonia Mendes, Customer Service Representative. As you know, the global COVID-19 pandemic has made travel very tricky. One high-profile case involved Lewis and his brother, Alan Lewis, who ran another travel agency, Grand Circle Travel, before his death last year at 74. Additionally, due to new country-specific travel restrictions, we have postponed Gold of the Nile: Ancient Egyptian Wonders on the Inaugural Cruise of m/s Nebu, Luxury on the Nile: Ancient Egyptian Wonders, Ancient Wonders: Egypt & Nile River Cruise, Incomparable Monuments: Timeless Cruising on the Nile, and Waterways of Southern Africa: A Luxury River Cruise Safari through September 30. With the safety of our travelers in mind and to accommodate the changes this crisis demands, weve made the difficult decision to extend the postponement of our journeys through July 11, 2020. Henry Lewis, founder of the Lewis Foundation, started his nonprofit 10 years ago in order to benefit The West End House Boys and Girls Club in Brighton, Massachusetts. New Details Released. Why? Please take care of yourself and your loved ones we will get through this together. Global Transport, Inc, People & culture crusader. As CEO at Vantage Deluxe World Travel, HenryLewis is charged with leading the company to 158% first year growth and reaching international heights. Get the latest business insights from Dun & Bradstreet. Copyright 2023 Northstar Travel Media, LLC. AFRICA FINTECH FORUM, Enjoy unlimited access In court documents, he alleges that his brother asked him for the loan in late October to help meet payroll. In our 36 years as a deluxe travel company, weve planned every journey around memorable destinations and experiences with your health, safety, and security as a priority. (got a massive brochure today detailing all their ships and offerings for the next year! Liked by Henry Lewis Join now to see all activity Experience Vantage Deluxe World Travel 40 years 4 months Founder Sep 1983 - Present39 years 8 months Boston, MA CEO Jan 1983 - Present40. Many former workers also condemn the company, On Tuesday, the state Attorney Generals office released updated data about Vantage. How long should it suffer? A last-minute cash settlement has kept two brothers who own competing Boston travel agencies from fighting in court. How do I get it fixed? If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com or check My Portfolio for travel alerts or to make a payment.. With the exception of Americas Magnificent National Parks and Trans-Canada Rail Adventure & the Rockies, weve made the difficult decision to postpone all journeys through June 1, along with some additional departures beyond June 2021. Henry Lewis has been working as a Chief Executive Officer at Vantage Travel Service for 40 years. Founder & CEO at KoiReader Technologies | AIoT for Maritime, Logistics, Transportation, Trade & Supply Chain | Building the "Shopify of Operational Automation" Click the link above to find out more. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Amazon didnt receive my return package. But the worlds recovery from COVID-19 will still take time, and the ability to travel freely across borders is months away. As a child, Henry and his elder brother . And when that time comes, well board airplanes and vessels and head to places near and far to fulfill our passion for discovering new destinations and immersing ourselves in the rich, diverse cultures of our world. The internet gives travellers a wide exposure to other people's experiences and opinions, and we would never travel with a company that has has much negative press as this one. I know many of you are ready to get back out there and continue your explorations. Classic landmarks include the ancient Notre Dame cathedral, Arc de Triomphe,the Eiffel Tower, and contemporary architectural achievements such as the La Dfensedistrict. proven methods for fixing any consumer problem. How do you get off????? Since mine was earlier I suddenly qualify. ParrottMom says no. As CEO at Vantage Deluxe World Travel, HenryLewis is charged with leading the company to 158% first year growth and reaching international heights. More importantly, our travelers are resilient. Would you like a FREE color catalog? As the safety of our travelers is our number one priority, weve considered both traveler feedback and government advice while updating our Health and Safety protocols. Vantage Deluxe World Travel is a group tour operator founded in 1983 by entrepreneur Henry Lewis. We understand you want to know the status of your departure as soon as possible and we appreciate your patience as we work with guests based on the immediacy of their departures. BBB Business Profiles may not be reproduced for sales or promotional purposes. Search. (we were taken to a gem store and there was a 'shuttle' provided if you wanted to go in to town;otherwise, you were deposited at the 'gem' store). Has anyone bought Emergency Assistance Plus? However, we ask that you please do not call Vantage at this time. Location. Thank you again for your ongoing loyalty to Vantage. If you havent heard from us yet, you will shortly. and discover candidates outside of LinkedIn, Trusted by 400K users from 76% of Fortune 500 companies, Find anyone, anywherewith ContactOut today. . Through the Vantage Cares program, Patricia has built a platform where the riverboat cruises make stops along the way where travelers can get out and experience the beautiful culture and people of the cities they visit. Patricia says that she acted as tour guide on one such recent trip with kids from The West End House, and she says it was magical. Vantage Travel launched in 1983, starting with tours to Australia and New Zealand, according to an. Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. During that time, we took several actions: We created a comprehensive safety plan to ensure the health of our travelers and associates around the globe when we resume traveling again. and h****[emailprotected]. The first was cancelled within their required time for full refund. As always, we made this decision with the health, safety, and security of our travelers and partners around the globe in mind. Looking for hiking tour companies for 68 and older. Tech fanatic. Out-of-state consumers are encouraged to file with their state attorney general.. All their brochures have the same style & format. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. at Wake up to the day's most important news. Further highlights extend to a low passenger-to-crew ratio, an observation deck, a hot-rock cooking restaurant, an infinity swimming pool and two hot tubs, along with spa facilities, a fitness center and adventure amenities such as wildlife viewing, kayaking and paddleboarding (depending on the itinerary). Answers about refunds, meanwhile, are in short supply. Its with a heavy heart that weve made the difficult decision to extend the postponement of all journeys through December 31, 2020. at Henry R. Lewis National Expert Hays Retail / Manager Sales&Marketing Madrid, CEO , Director, O.I.E.C and Licensed Estate Agent at Biggin & Scott Casey at Project Manager at Angeles Contractor Inc. at Vantage would provide the airfare for all recipients, and would turn their empty cabins into a luxury retreat for deserving families. Procom, Consultant e-commerce - Web entrepreneur Most of the ships are relatively small: The $70 million Ocean Explorer, which debuted in 2021, accommodates about 160 passengers. Many users warn people not to book with the company, describing protracted wait times for refunds for canceled trips and difficult customer service experiences. Overview Company Overview Top Contacts Henry Lewis overview Vantage Deluxe World Travel. at Right now, our Customer Service Concierge is experiencing a high volume of calls, resulting in unusually long wait times. The travelers are submerged into a new and different culture, creating a once in a lifetime experience, while the citizens enjoy sharing their stories and selling their products to the travelers. View Henry Lewis' profile on LinkedIn, the world's largest professional community. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. A service rep named "Bethlehem" responded to the certified letter . For more information on the safety precautions weve implemented on all journeys, visit Ship to Shore: The Vantage Safe Travels Initiative. Dana Gerber can be reached at dana.gerber@globe.com. Leaders Excellence at Harvard Square, Executive Director - Morgan Stanley The company is both a cruise and land tour operator that has served over a half-million senior travelers with deluxe land, river, and sea travel programs over the past 30+ years. Many former workers also condemn the company, according to the anonymous employee review website GlassDoor. Work. I apologize for the inconvenience. They business has also launched a temporary website at https://govantagetravel.com/ to provide timely updates on upcoming cruises and information regarding network issues. Get Contact Info for All Departments Vantage Deluxe World Travel Org Chart Henry Lewis Founder 5 6 (16) (15) (4) (1) Keith Nashawaty General Counsel 6 6 Show More (+4) Vantage Deluxe World Travel Team Growth You can always email us at customercare@vantagetravel.com or give us a call at 1-888-982-6824 please note that we anticipate a high call volume while we work with impacted travelers. Now, with the European Unions new travel restrictions barring entrance for American travelers, were updating you once more. We are currently notifying impacted travelers. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. What does that entail? Patricia has been part of all of it; offering her input on designing vacation destinations, selecting excursions, and even acting as a tour guide herself occasionally on special trips (more on that in a moment). Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). If you need to flag this entry as abusive. Please note that our Customer Service Concierge continues to experience a high volume of calls, resulting in unusually long wait times. He has also created and delivered hollowpoint training courses to multiple airlines, resorts, and businesses.Lewis has a strong technical background. Even so, 2021 has thrown some curveballs our way and we recognize the need to again postpone our journeys through August 25th. Usually they throw in a 'city' tour, and maybe a tour to a 'factory' or 'jewelry' store where you can spend if you want too. Join Date: Jun 2004. Michael: They why are you? Henry Lewis became the CEO of Vantage Deluxe World Travel in May of 2016. More than 700, mostly for trips, We encourage Massachusetts residents having trouble seeking refunds from Vantage to, Despite the controversy, three upcoming trips are still expected to embark as scheduled, according to a, The page, which points to a data security incident as the, cancellation of a 10-day European spring tulips cruise, archived version of the companys website, high-profile case involved Lewis and his brother, Alan Lewis, Vantage has racked up more than 50 one-star reviews, according to the anonymous employee review website GlassDoor. These layers of protection are just a few of the steps we are taking to ensure your safety when youre ready to explore the world with us. Thank you for entrusting Vantage with your travel dreams. Henry Lewis is Chairman of Vantage Travel and Alan Lewis of GCT. Patricia says that having a great vantage point is all about perspective. In May 2019, my mother and I booked a deluxe Alaskan vacation with (ta && ta.queueForLoad ? I'm in the same predicament! And then, after two cycles of these tunes, I got disconnected. Vantage owns a 5-star river cruise ship fleet, representing approximately 5% of the European river cruise market. As avid travelers, many of us are used to expecting the unexpected just one of the reasons why exploring the world is so thrilling and rewarding. Can I get a refund for my Marriott Vacation Club Points? Reveal at So here's the playlist while on hold with Vantage in trying to find out the status of my refund from a trip canceled in March: "Ticket to Ride" by the Beatles, "Rocket Man" by Elton John, "City of New Orleans" by Arlo Guthrie, "We've Only Just Begun" by The Carpenters, and "It's Not Unusual" by Tom Jones. Heres what to do. Global Business Roundtable (GBR), Principal Associate at Khaitan & Co Boston-based luxury cruise company Vantage Travel made headlines this week for a spate of last-minute trip cancellations, spoiling travel plans for customers who were given a wide range of explanations for the disruptions. Founder @ Vantage Deluxe World Travel. The impact to our 2021 travelers is small if you are one of these travelers, we are currently in the process of reaching out to you. The second was cancelled for medical reasons. In true French style, Paris combines the classic and the modern. We have now filed formal complaints against Henry Lewis and Vantage Travel with the BBB and the Massachusetts Attorney General's office. I charge more, but put people in better hotels at better locations., Brothers reach settlement in $10M travel agency, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Reddit (Opens in new window), Brothers reach settlement in $10M travel agency loan flap, New pediatric guidelines aim to treat obesity without stigma. Henry Lewis was formerly the CEO of leisure, travel and tourism company, Vantage Deluxe World Travel. Henry II (French: Henri II; 31 March 1519 - 10 July 1559) was a monarch of the House of Valois who ruled as King of France from 31 March 1547 until his death in 1559. They are Brothers. Here's what's shakin' on South Island. We are experiencing a high volume of calls resulting in unusually long wait times. Not the Henry Lewis you were looking for? at I'd do some research before deciding on one above the other. As a reminder, you can always view your journey information and make payments via My Portfolio. Why are travel refunds taking so long now? What Patricia learned by attending these group events, once again through her unique vantage point, was that many of the survivors rarely got to see each other, except for memorials or fundraisers, which were often somber. Totally dishonest and taking advantage of seniors! Find accurate personal and work emails for over 250M professionals. Henry Lewis holds a B.A. Can I get my 173,116 Chase Ultimate Rewards points refunded? I requested an email documenting todays conversation. Vantagetravel.com is a privately held company. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107428238', '');}, 'log_autolink_impression');Vantage Deluxe World Travel for July 2020. Find Henry Lewis's accurate email address and contact/phone number in Adapt.io. It was founded in 1983. Here are five things to know about the embattled cruise ship operator, its history in Boston, and what may be on the horizon. Paid by CC. Also during this time period, a planned merger of Grand Circle and Vantage fell through, with Henry Lewis accusing his brother of shady business practices. Thank you for your ongoing understanding and loyalty. 82 Ratings. Read More Business Details and See Alerts, International Association of Better Business Bureaus. My American Tourister luggage is defective. Others Named Henry Lewis. Waited too long to get a passport? Henry Lewis's Professional Skills Radar Earlier this year when we postponed our journeys, we made that decision with the health of our travelers and dedicated associates in mind. Besides the jilted customers who have spoken out recently about the canceled trips, the companys digital footprint is littered with grievances stretching back years. Frequently Asked Questions about Henry Lewis, Henry Lewis works for Vantage Deluxe World Travel. Told them refund only. Godmothers Deirdre Dirkman, vice president of worldwide operations and Patricia Lewis, wife of Vantage Travel founder Henry R. Lewis, christened Ocean Explorer in Boston. Well guide you through the process. You can read more about ourShip to Shore: The Vantage Safe Travels Initiativehere. CS said no refund, bigger credit only. People view the cruise ship Ocean Explorer, owned by the Boston company Vantage Travel, before it was christened on Oct. 25, 2021. address is he****[emailprotected], Henry Lewis's business email Whats the Booking.com refund process? [1] The second son of Francis I, he became Dauphin of France upon the death of his elder brother Francis III, Duke of Brittany, in 1536. Vantagetravel.com specialises in leisure, travel & tourism. The Vantage riverboat stops along the route to let their travelers out to meet the weavers, traverse the villages, and immerse themselves in the art and history of the area. Youll also connect with other readers who want to make the world a better place. I filed a claim with Allianz who agreed to pay on the claim and forwarded the money to Vantage Travel for payment (don't ask me why they they did not pay it to me directly). We booked the referenced trip on 25 April 2006! Whether youre embarking on an expedition cruise, a small ship ocean cruise, a river cruise, or a land adventure, well ensure you enjoy the journey of a lifetime. Look out for our newsletters with travel tips and special offers. The Vantage agent encouraged them to buy the company's "Passenger Protection Plan," suggesting that if they bought the insurance and had to cancel their trip, they would receive a refund. Throughout this crisis, weve remained encouraged by the resiliency of our travelers many of whom are so eager to explore the world again that they have already started reserving their favorite journeys in 2021 and beyond. SPRING SALES EVENT: Save up to an additional 25% with SmartPay! Vantage Travel Service is part of the Hospitality industry, and located in Massachusetts, United States. I have been on several tours that my wife and I thought were terrific, yet people comlained about things. At the moment, were hard at work contacting all impacted travelers and rescheduling their journeys. July 1 made report to Mass AG and Mass BBB. Chief Transformation Office She has traveled the world as part of her company, Vantage Deluxe World Travel, founded by her husband, Henry Lewis, is 1983, and a business she has been part of for the better part of twenty years. No refunds after May 7 cancel date. Let us know how it works out. But that takes time. Here at Vantage, we wanted you to know that the health, safety, and security of our travelers and partners around the globe continue to be our first priority. Southwest just got a one-two punch for its holiday misdeeds. Their tours aim to offer group adventures designed to bring their clients one of a kind cultural experiences. Patricia says that her original idea with the program was that occasionally there were empty cabins on some of their cruises, and rather than let them go to waste, there was an opportunity to give the cabins to people who could desperately use a world class vacation. Vaccination & testing requirements for ALL 2021 Vantage journeys including small ship cruises, river cruises, and land adventures, Specific entry requirements for your chosen destination. Check out our directory. In 2007, the brothers donated some of their shares of the Paul Gauguin, a cruise liner, to the Boston Foundation, a local philanthropy. But about a year later, Henry Lewis, Also during this time period, a planned merger of Grand Circle and Vantage, I had a lot of faith in his word, Henry said in a.
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