He said he wanted to go to the hotel in Galveston that I brought him to with the lazy river in pool and the swim up bar. Save your money and stay at a motel/hotel that lets you park for a week. more, You seem to have JavaScript disabled. You can check in from 4:00 PM - anytime. Must mention excellent waitress Nancy and her trainee Oksana. Our waiter struck the perfect balance of attentiveness and leaving us alone to enjoy the meal. We will definitely be back again. What are the check-in and check-out times at Hilton Galveston Island Resort? Thank you once again. Then after staying the night, the next morning a cup of coffee will cost you $3.00. What we received was so much more. When she called to place the order, she was told that she had to order online but after explaining that the online app was having trouble locating the restaurant, she was put on hold. Room types may vary. Service was good. Renovations were going on above our room during the day that were loud. The pool menu offers a variety of delicious food and drink options for a . There's a restaurant on site. He will take great care of you.". He took time to recommend restaurants, attractions, shopping, etc. As a Hilton Honors member Ive come to expect quality rooms/service. Our talented team of culinary artisans pay careful attention to the ingredients we use in every dish, ensuring that they are the best quality around. By clicking "Accept All Cookies", closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies. Hotel smelled cleaned and looked nice inside. Was plated with French fries and fried onion strings and alsocame with a prior side. Horrible management, horrible food. Great night, food was amazing, Made a reservation for our wedding elopement a week in advance for a party of 10. He is one of the kindest men my daughter & I have ever met. Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected, Sheets and towels are washed at 60C/140F or hotter. Room was ok. Bathroom could use a little attention for painting and cleaning. Stayed here for one night as we were getting on a cruise the next day. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This is not the service e we are awaiting. The wedding for the bride of the bridal shower is in July and we are thinking we are going to go ahead and stay here since we enjoyed it so much! We appreciate your business and letting us know what a great job we are doing. Staff were all wonderful from the front desk, porters to waitress. We do our bet to host local musicians in our lobby to create ambiance and fun for our guests. It bothered me to see how strict the written rules that were posted were worded about bringing in food or beverage from outside of the hotel. We appreciate every piece of business as there are no spare guests. He personally greeted our table multiple times and entertained my daughters. Stay active in the fitness center or take a trip to the beach, just steps from the hotel. Scholes Airport is 10 minutes away. Many travellers enjoy visiting 1892 Bishop's Palace (5.2 km), Moody Mansion (4.0 km), and 1859 Ashton Villa (4.3 km). How is Hilton Galveston Island Resort rated? Hilton Galveston Island Resort is a great choice for your beach stay in Galveston. Then take a taxi to the ship. A few minutes later, someone came on the phone and took her order which her husband picked up without issue. Restaurants near Hilton Galveston Island Resort 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874 Read Reviews of Hilton Galveston Island Resort Sponsored Mosquito Cafe 1,414 reviews 628 14th St "Fresh Seafood" 04/22/2023 "Quick Breakfast" 08/05/2022 Cuisines: American Cafe Find a table Palm Court The only complaint I have is it was a whirlwind weekend and we didn't get to enjoy the hotel or beach as much as we would have liked. It was clean and contained the basic amenities.There is a restaurant on the premises with a variety of selections. Whats more, the hotel is just steps from the beach and within walking distance of fishing piers, shopping, great restaurants, and family entertainment. What are some highly rated restaurants near Galveston, TX? Hilton Galveston Island Resort: Best valet ever! Even tho' the view was spectacular in the morning, the lights at night only allowed you to see the pool area below. Find tiki-inspired Longboard by the pool for beers, wines, cocktails, and light bites. Came in prior to a cruise. Food was not good which is the main point. Hotels near Hilton Galveston Island Resort, La Quinta Inns & Suites in Galveston Island, Holiday Inns Club Vacations in Galveston Island, InterContinental (IHG) Hotels in Galveston Island, Galveston Island Cheap Pet Friendly Hotels, All Inclusive Resorts in Galveston Island, Galveston Island Hotels with Outdoor Pool, Hotels near Galveston Island Convention Center, Hotels near Galveston's 61st Street Fishing Pier, Hotels near HF Private Transport Airport/Hotel/Cruise Shuttle Service, Hotels near NOAA Fisheries Service Galveston Laboratory, Hotels near (IAH) George Bush Intercontinental Airport, Hotels near Texas A&M University at Galveston, Hotels near University of Texas Medical Branch. The Hilton Resort has plenty of luxurious amenities to make your trip to Galveston unforgettable. came with a prior side. Chose Hilton since we are in their Honors program. View the. Good service. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. We strive hard to provide a consistent product with exceptional service. We strive hard to provide a consistant product with exceptional service. The room was comparable to other Hilton's I've stayed in but cramped. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Service was exceptional. We would definitely stay here again. Do they have Happy Hour? We both declined to order because of the poor service and made our way to our table which the server had to stuff paper under the leg so that it would balance properly. More Date of stay: May 2016 Hilton Galveston Island Resort Dining and drinks Dine in for buffets breakfasts, lunch and dinner at Palm Court. I have reached out to the Director of Rooms (Quinn B) and he has asked that you contact him to discuss your previous stay and how he can make it right. Additionally, if you only have the opportunity to catch up on TV when youre away from the duties of home, I still havent figured out why theres no small show time or movie channel booklet, or any kind of guide whatsoever that tells you whats on TV. We were only passing through on the way for our cruise but definitely want to come back and spend more time! The cruise parking is worth it. When returning to the room in the afternoon the room has to be made. Spend a day sunbathing at the beach only half a mile away, or set your sights on Galveston's top attractions in the area. Self parking is fairly close but bring slippers for your room if you dont want your socks to get Hilton Galveston Island Resort has an impressive staff, My husband & I visited yesterday evening to enjoy the music of a local musician. Definitely a cut above the other Hotels I've patronized. The pool is a great size and a big section for kids to play and on the other side a, The kids love the pool and the slides as well as being able to walk to the beach, and. My twin daughters and I dined at the Palm Court restaurant which is centrally located on the Lobby level of the hotel. Many rooms have a gulf view, so you'll truly feel like you're on an island vacation. I was ill and they opened to gift shop in the wee hours which was very much appreciated and needed. I apologize that you did not have a great experience at the hotel and we did not exceed your expectations. Looking for a little extra? BellaCouture59,Thank you for taking the time to provide valuable feedback on your stay. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Having a staff that values their guests and their guests enjoyment and being content with their overall experience. I'm glad to see received great service, especially from Carlton! The elvators were really dirty. What's the area around Hilton Galveston Island Resort like? Traveling is a priority and a passion to my family. We will be back! Stay at Hiltons' a lot and we're rarely disappointed. Also had dinner on site there and dinner was also great! He was attentive and kind and was a perfect server. People also searched for these near Galveston: What are people saying about restaurants near Galveston, TX? Guests are provided with hand sanitizer and masks are required in public areas. Regarding complaints about the staff, I had a very different experience--I thought they were great! Host a corporate meeting in one of the hotel's boardrooms and stay productive in the professional business center. ambience and sound levels say to me they expected a 5 star restaurant which landries is not. 0 reviews. Polite, prompt, friendly and cheerful. - when checking in we were alone, but had to wait 5 Minutes till the lady,was finished sorting coins. We are very proud of our restaurant team as they are always focused on great service! Offering location close to The Seawall, the resort overlooks gulf and has an American-style restaurant. However, housekeeping was extremely rude about the DND tag on our door and one employee argued with my husband as she wasnt ready to clean our room. Improper response and attitude. Check-out time is 11 AM. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. When she called to place the order, she was told that she had to order online but after explaining that the online app was having trouble locating the restaurant, she was put on hold. Quality and price not impressed. Our waitress Whitney was attentive and cheerful even though we kept her passed closing time The menu & food was top notch, not your typical hotel restaurant. more, Local cuisine, American, Seafood, Vegetarian Friendly, Vegan Options, Vegetarian Friendly, Vegan Options, Gluten Free Options. The room was decent, the cruise parking/shuttle was awful. Hilton Galveston Island Resort places you within 3 miles (5 km) of popular attractions like Galveston Seawall and Galveston Island Historic Pleasure Pier. Go eat at Long John Silver's for 10.00 instead of 60.00. The price of the room approximately $180.00 was well over priced for the room. Hotels near Hilton Galveston Island Resort, InterContinental (IHG) Hotels in Galveston, Galveston Island Hotels with Outdoor Pool, Galveston Island Hotels with Air Conditioning, Galveston Island Hotels with Laundry Facilities, Hotels near Galveston Island Convention Center, Hotels near Galveston's 61st Street Fishing Pier, George Bush Intercontinental Airport Hotels, Hotels near Texas A&M University at Galveston, Hotels near University of Texas Medical Branch. Dear shawns41, Thank you so much for taking the time to review our property and bring these concerns to our attention. The hotel manager, Lacey Douglas, heard the ruckus and was very quick to discreetly deescalate the. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Blakes Bistro Buffet has returned Saturdays and Sundays from 7:00am-Noon. Its 240 guest rooms are spacious and well . There is no hard book of directories of services. Hotel is a good location for walking around and quick access to restaurants & store. Guests can enjoy poolside cocktails and light dining at Coconuts Bar and Grill or . Lilyth at the front desk was so helpful this morning and answered all our questions about possibly booking in July. All staff were friendly and accommodating. more. This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation, Front desk staff will greet guests on arrival, Credit card, debit card, or cash deposit required for incidental charges, Government-issued photo ID may be required, Free WiFi and wired Internet access in public areas, Free WiFi and wired Internet access in rooms, Onsite valet parking (USD 26 per night; includes in/out privileges), Uncovered onsite extended parking (USD 50 per week), Wheelchair-accessible parking and van parking on site, Cooked-to-order breakfast (surcharge) each morning 6:30 AM11:00 AM, Conference center (14000 square feet of space). Are there restaurants at or near Hilton Galveston Island Resort? This is the version of our website addressed to speakers of English in the United States. They assisted with luggage, and took us directly into the hotel to the most incredible front desk employee by the name of CARLTON!Carlton was professional and pleasant. Add a photo. $10 PS check your credit card statement, they tried charging me an extra $30. The stay was not good. Tripadvisor performs checks on reviews. . Upgrade to an executive room or suite for upgraded amenities, more space, and exclusive access to the Executive Lounge with added benefits, including complimentary breakfast. Hilton Galveston Island Resort 5400 Seawall Boulevard, Galveston, TX77551, United States +1 409 744 5000 From $98 Cheapest rate per night 7.8 Good based on 1,709 reviews Hilton Galveston Island Resort Wed 4/26 Sun 4/30 1 room, 2 guests Provider Nightly total $98 View Deal $99 View Deal $101 View Deal The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness center and a spa tub. In fact it says if its found in your room, what? Wonderful food and drinks but none of us needed the added aggravations. A 24-hour front desk, concierge services and a gift shop are provided. The adult meal was sufficient. Nesting Season for Endangered Sea Turtles, FeatherFest Photo Contest Grand Prize Winner Announced, Rosenberg Treasure: Shrimping, the Gulf Coast, and a Talk with the Texas Shrimp Diva, Located on Seawall Boulevard Across from the Gulf, Outdoor Heated Pool with Tropical Swim-Up Bar & Grill, Adjacent to the Galveston Island Convention Center, Park, Stay the Night, & Enjoy Shuttle Service to Select Cruise Ports. I have reached out to the Rooms Division manager (Quinn B) and he has asked that you contact him to discuss your stay. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Get up to 20% off select hotels and sign in to earn rewards, Beachfront hotel in Galveston with outdoor pool and restaurant, Galveston Island Historic Pleasure Pier - 43 min walk, Galveston Schlitterbahn Waterpark - 5 min drive, Port of Galveston Cruise Terminal - 6 min drive, Houston William Hobby Airport (HOU) - 45 min drive. Had breakfast on site. Foxtail Our indoor restaurant serving an outstanding breakfast by DoubleTree as well as traditional and local favorites for dinner. These are some highly rated restaurants near Galveston, TX: What are some restaurants with a large number of reviews near Galveston, TX? This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Main content starts here, tab to start navigating. more. One of the worth Hilton I visited, this hotel needs urgently to be renovated ! The restaurant is very large and has a private room for groups. Open for breakfast, lunch and dinner, Palm Court offers casual dining with a unique Gulf Coast flair. This is the version of our website addressed to speakers of English in South Africa. After reading some other reviews, we had low expectations, but my wide and I stayed here for a romantic weekend using airline miles. Topped it off with some nicely done bread pudding.A good, but fairly expensive meal.More, Just had a late lunch here on a Thursday! Once again we do apologize for services not received and we look forward to making this right. Are you sure you want to delete this question? Hilton Galveston Island Resort: Excellent Service at Palm Court Restaurant - See 3,653 traveler reviews, 817 candid photos, and great deals for Hilton Galveston Island Resort at Tripadvisor. Room was not nearly as good as shown on Hotel.Com website. Thank you both. Another member of our party stayed at the hotel and called in an order. And I suppose one has to ask for a mini fridge which was advertised. I am sorry to hear that you had a poor experience in regards to the cruise ship shuttle service. Thankfully, it only lasted for 1 hr. Needless to say, that was our last time to stay at this Hilton. The handle came off on the faucet but it was not too big of a deal to screw it back on, just a bit startling lol. Waitress was great , totally not her fault.More, Popular but overcrowded and way more food than anyone can reasonably eat, so a bit of a The service was great and the beer was cold and refreshing. Blake's Bistro Buffet has returned Saturdays and Sundays from 7:00am-Noon. I hope you join us again whenever your travels bring you back to Galveston! We had an amazing stay at the Hilton for our honeymoon. We recently traveled to Galveston Texas for a cruise to Mexico. Review collected in partnership with Hilton Hotels & Resorts, There are more places to choose from in the, hilton galveston island hotel galveston, galveston hilton, 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874, Lock in the lowest price from these sites. Hilton Galveston Island Resort has an outdoor pool and a 24-hour fitness center, as well as a sauna. Great if you like everything breaded fried, less so if not. Accept. Valet parking costs USD 26 per night. Enhance this page - Upload photos! Hilton Galveston Island Resort is located on the Galveston Strip, a short 3-minute walk from Galveston Island Convention Center and 9 minutes' walk from 61st Street Fishing Pier. I would like to name an exception employee. I would like to thank the Hilton Staff for making our 4 day vacation there a wonderful experience. If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Sorry for the delayed response.We've been on a road trip. Tripadvisor performs checks on reviews. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Check in was quick. The San Luis Resort, Spa and Conference Center, Holiday Inn Resort Galveston-on the Beach, an IHG Hotel. I complained to front desk without results. Overral the hotel stay was nice. all. Payments made by partners impact the order of prices displayed. I would highly recommend this hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness center and a spa tub. by Galveston Historical Foundation, Request your Official Galveston Visitor's Guide Today. Spanning 35-acres on the historic Seawall Boulevard, Hilton Galveston Island Resort offers all this and much more. Ask larasV1297ZN about Hilton Galveston Island Resort, Ask daremejclc about Hilton Galveston Island Resort, Ask Joseph G about Hilton Galveston Island Resort, Ask BellaCouture59 about Hilton Galveston Island Resort, Ask MotiDiva about Hilton Galveston Island Resort, Ask Jennifer H about Hilton Galveston Island Resort. It is not surprising that these two individuals gave you an outstanding experience and stay. They had shredded lettuce, cheese sauce, another sauce and amazing guacamole! Our server, Jaylan, was attentive, but did not hover. Uber if you had to wait for a late table. Area: 840 sq ft, Occupancy: 24 - 150 Review tags are currently only available for English language reviews. Own or manage this property? Breakfast was great as well. I did speak to a very nice guy that came up to repair my television, again what ? Carlton is a great asset to our team and I'm glad he went above and beyond for you! The morning restaurant staff was so helpful, and made us all laugh during breakfast! Galveston, Galveston Island, TX 77550. It was frayed and worn. Fine wine, long walks, and more are in store. Hilton Galveston Island Resort is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Podcast: The Longstanding Legacy of the Galveston Scottish Rite, Celebrate World Oceans Day in Galveston, Texas, Podcast: Turning Destruction into Art, Galveston's Remarkable Tree Sculptures, Participating Homes Announced For The Galveston Historic Homes Tour, 3 Blissful Days in Galveston: An Itinerary to a Leisurely Island Time Adventure, Take a Self-Guided Tree Sculpture Tour in Galveston, 601 Tremont St Galveston, Plunge into this Galveston hotel's tropical outdoor pool and savor cool cocktails and light dishes from the swim-up bar and grill. We got a 10th floor sports press box instead. If we would have wanted. Celebrate your special event on the tropical garden terrace or classic Crystal Ballroom. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Our waiter Michael was very attentive and friendly! How is Landry's Prime Seafood & Steaks rated? We placed our order with the help of a very agreeable server and finally got our drinks. Yuck. Orderedcalimari as an appetizer but never received it. I have contacted the Director of Rooms (Quinn B) and he has asked that you contact him to discuss this. 77550. Area: 15,600 sq ft, Occupancy: 12 - 75 But it was another 5 minutes before we saw the beverage list.We both declined to order because of the poor service and made our way to our table which the server had to stuff paper under the leg so that it would balance properly. Save. Ask the Yelp community! Valet was very friendly and helpful. Own or manage this property? This was a wonderful dining experience. Yuck. . When you go (I highly suggest you do), ask for the manager "Joey." By Malika Freydberg for TravelCoterie in partnership with Tripadvisor, The Black Texans guide to the Lone Star State, The beloved spots that make these cities unforgettable to the four Texans who call them home. Food was extremely over priced- wont be back.More. My husband had the fried onions & jalapeos and I had a dinner salad. 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874. They sent a maintenance person who did not fix the lock on the. However, the AC fan noise was so loud we couldn't hear the TV without elevating it to a near 90 sound level. Express check-in and check-out and contactless check-in and check-out are available. When you walk in you may be taken aback by the inside. Tripadvisor performs checks on reviews. We will be back again courtesy of Chef Joe. We apologize on behalf of the staff and we look forward to making this right. Note: None of the executive suites have balconies and I did not get a great gulf view because it was mostly blocked by the pool buildings. We had a table by the window with a fantastic view of the gulf! Is there a pool at Hilton Galveston Island Resort? Get news from Galveston Island Convention & Visitors Bureau in your inbox. The experience we provide our guests is very important to me. We experienced exceptional service, location and stay while at this hotel. Yes, paid private parking on-site and valet parking are available to guests. We got a newly renovated room (deluxe gulf view) which was so nice and clean! Their QR code that has an online directory of services is not helpful and quite frankly a pain to navigate. Review. Every room at the Hilton Galveston Island Resort includes a coffee maker, satellite TV and compact refrigerator. Review collected in partnership with Hilton Hotels & Resorts, There are more places to choose from in the, hilton galveston island hotel galveston, galveston hilton, Frequently Asked Questions about Hilton Galveston Island Resort. Tripadvisor performs checks on reviews. But the service was great, it was the management that said they wouldn't serv me unless I agreed to not order any alcohol,. We could not pass each other between the TV and bed. Yes. Area: 348 sq ft, Occupancy: 70 - 320 his answer, oh no we dont have that. Stay active in the fitness center or take a trip to the beach, just steps from the hotel. The staff speaks multiple languages, including English and Spanish. 141 64 Breakfast Buffet Review of Hilton Galveston Island Resort Reviewed May 20, 2016 Ate breakfast here a few times this last week. We look forward to you visiting in the near future. Every question we had was answered thoroughly and thoughtfully. My husband and I both ordered the fried fish tacos and they were delicious! What food & drink options are available at Hilton Galveston Island Resort? We placed our order with the help of a very agreeable server and finally got our drinks. I hope you had a wonderful cruise and please join us again upon your return to Galveston! My mom had the seafood platter and I had the fish tacos. Good service. These are the best restaurants for lunch near Galveston, TX: People also liked: restaurants with outdoor seating. Please take a minute to subscribe and we will keep you posted on all the exciting news and events taking place in our area! Coupled with a bottle of Jordan cab, it was a nice meal. Thank you so much for kind words about the staff and hotel. Finally we almost got our food but I was served French fries instead of onions. Meeting space, a fitness center, concierge, and free Wi-Fi and on-site parking are other highlights. If our travels bring us back to Galveston, this will be our first choice. Thank you once again and we look forward to making it right. Are pets allowed at Hilton Galveston Island Resort? Pool is nice but weather wasnt the best. The fishing pier and Galveston Island Convention Center are both within walking distance, and Moody Gardens, the Grand 1894 Opera House, and Pleasure Pier are within a 10-minute drive. Go eat at Long John Silver's for 10.00 instead of 60.00. Yes, Landry's Prime Seafood & Steaks offers takeout services. Amenities. Plunge into this Galveston hotel's tropical outdoor pool and savor cool cocktails and light dishes from the swim-up bar and grill. I left 3 NEW bottles of shampoo and conditioner in our bathroom and when I went back a week later (because we were on a cruise) they had no recollection of them. The Hilton Galveston Island Resorts guest rooms offer elegance, comfort and either a private balcony or a stunning Gulf view. Still ended up waiting close to 20 minutes to be seated. Congrats on a long and happy marriage and please come back to our hotel. There was quite a line at check in and moved slowly. This is the version of our website addressed to speakers of English in the United States.
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