Language links are at the top of the page across from the title. Office Hours: By appointment. sharkninja operating llc sharkninja Locations Footer menu Contact us Facebook Twitter LinkedIn Photos were sent showing the comparison. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. (business & personal). We are dedicated to developing premium household products, from corded, cordless and handheld vacuum cleaners to steam mops, air purifiers, hair dryers and more. The link attached to my order for tracking doesn't work Harry boasts a large 9-litre capacity, the same as the Henry HVR200, and it has similar features. Please enable JavaScript and reload this page. Communication and the efficiency of the agents dealing with my enquiry was professional and helpful throughout!The vacuum is now back up and running. The Chase Law Group, LLC | 1447 York Road, Suite 505 | Lutherville, MD 21093 | (410) 790-4003, Easements and Related Real Property Agreements. The products at issue in the dispute include the Shark IQ, It seems you have Javascript turned off in your browser. Ninja products are incredible would I order again? Over the past seven years, its Shark vacuum cleaners and Ninja blenders and food processors, all manufactured in China, have increased sales at a compound annual growth rate of 25 per cent, enabling the firm to triple its workforce from 250 to 800 employees. Our competitive landscape shows how this business compares to similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. Shark, you have lost a customer permanently.Also, please note, your customer service department are LOSING you CUSTOMERS.TAKE NOTE of the BAD REVIEWS!You many have my money today, but I ASSURE YOU, you will NOT have it TOMORROW! Senior Administrative Assistant: Noel Sardalla. SharkNinja Location 89 A St, Needham, Massachusetts, 02494, United States Description Industry Appliances Consumer Goods Manufacturing Discover more about SharkNinja Mark Rosenzweig Work Experience and Education According to We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. To maintain its unrelenting consumer focus, and to protect each consumer-built brand, the household appliance manufacturer originally known as Euro-Pro was renamed SharkNinja in 2015. Never again. Mark Rosenzweig Founded Euro-Pro Euro-Pro North America then expanded to include vacuum cleaners sold under the Shark brand as well as heated kitchen appliances using unique high-performance blending blades under the Euro-Pro and Bravetti brands. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Email: [email protected] Phone: 203-432-3588. No credit card required. The products at issue in the dispute include the Shark IQ, AI, and Ion robots. NPD recognized SharkNinja for recording the largest dollar share increase in the U.S. or Canada markets for seven key home industry categories. We are currently offering free UK mainland delivery on all online orders, Keep me updated with offers, rewards and what's new at Shark, Shark | Innovative Vacuum Cleaners, Mops & Home Care Products 2023. 2nd collection has been arranged but i dont hold much hope, so much for doing the right thing. Why should I pay to print an instruction booklet when it should have been supplied with an item I have just paid 330.00 for. Sharkninja Operating Llc was founded in 2003, and is located at 89 A St Ste 100 in Needham. By providing highly functional, innovative products, SharkNinja has rapidly carved out a significant market share in the housewares industry, becoming one of the leading companies in this sector. iRobot is once again targeting a rival in the robotics industry over alleged patent infringement at the US International Trade Commission (ITC). Website: www.sharkninja.com Sent copy of email receipt and continue to receive ridiculous emails about how proof of purchase doesnt meet their requirements. 9am 6pm ET. **2 years for selected products and batteries. Get contact details including emails and phone numbers Nearly all of their manufacturing is in Germany, and every component is produced directly by Miele in one of its 12 factories. 53% of employees would recommend working at SharkNinja to a friend and 55% have a positive outlook for the business. James Braithwaite is a Chief Innovation Officer, Shark at SharkNinja. Email - customerservice-uk@sharkninja.com Telephone 0800 862 0453 You can send us a message by clicking the support button in the bottom left-hand corner. Our normal office opening times are as follows; Monday Friday between 8am and 8pm; Saturday between 9am and 7pm; Sunday and UK Bank Holidays between 10am and 6:30pm This website uses cookies to improve your experience. WebPromoted articles. 9% of SharkNinja employees are Asian. Frank Altschul Professor of International Economics. None of the information on this page has been provided or approved by SharkNinja. BBB Serving Southeast Florida & the Caribbean. Here we highlight five of the brands best models. Get contact details including emails and phone numbers Please email. WebSharkNinja. 5 free lookups per month. Sign up for a free account. BBB Business Profiles are subject to change at any time. I rang my bank to see if the problem was there , but it wasn't. Terms of Service apply. SharkNinja is a pioneer in innovative cleaning solutions and small household appliances. Cambridge Healthtech Institute Executives, Senior Mechanical Engineer jobs at SharkNinja, Senior Project Manager jobs at SharkNinja, Technical Project Manager jobs at SharkNinja, Electrical Design Engineer jobs at SharkNinja, Marketing Operations Director jobs at SharkNinja, Senior Design Engineer jobs at SharkNinja. Pedro J. Lopez - Baldrich is a Chief Legal Officer, EVP at SharkNinja. Anyone can write a Trustpilot review. He married his French-born wife, the former Janine Chappat, in the summer of 1947. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. (business & personal). Mark Rosenzweig Mark Rosenzweig is the Founder of SharkNinja. John is the CEO and founder of The Shark Group, a brand management and consulting firm. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. SharkNinja has publicly criticised iRobot in the past over its litigious enforcement strategy, claiming in response to a 2019 lawsuit that the Roomba maker was trying to dominate the robot vacuum cleaner market through litigation and deny consumers the choice of robotic vacuum cleaners at affordable prices. [3] It was then structured as a subsidiary of JS Global, a Chinese maker of appliances. Mark RosenzweigMark Rosenzweig is the Founder of SharkNinja, and is known to many as the face of SharkNinja, showcasing their innovative products on major cable TV networks. [2][3] The company's name is formed by combining its two primary brands: Shark, which mainly produces vacuum cleaners and similar devices; and Ninja, which focuses on kitchen appliances such as blenders, multicookers, air fryers, and coffee makers. AVOID.The staff are polite and courteous, but do not seem to have a CLUE about what they are/or SHOULD be DOING Next time, I'll purchase a NutribulletWhy are Shark DELIBERATLY making it difficult for customers to resolve issues? Raised a complaint and the escalations manager blamed me for not being available on the day of collection rather than accepting and apologising for the mistakes and inconveniences. Order no.101003525225.Absolutely disgusted received my Shark Stratos Cordless Vacuum Cleaner, when I opened the box there was no instructions in there. WebSharkninja Operating Llc was founded in 2003, and is located at 89 A St Ste 100 in Needham. Purchased a replacement oven tray but I was one that was not suitable for my oven. This Website requires your browser to be JavaScript enabled. On average, employees at SharkNinja stay with the company WORST CUSTOMER SERVICE I'VE EVER DEALT WITH. Did you enjoy reading this story? What a shame to sell a good product then behave like this will not purchase from them again. I am an executive with a track record growing global consumer and industrial product businesses. WebView Mark Rosenzweig's email address: mxxxxr@sharkninja.com & phone: +1-623-xxx-xx40's profile as Founder at SharkNinja, located in Needham Heights, Massachusetts. GetDirections. Diverse senior management experience in areas including supply chain, inventory management, finance, HR, large scale systems integration, cloud computing, data center management and change management, leading teams as large as 700 and budgets over $320M.Application experience includes Oracle EBS, Oracle Retail, Peoplesoft HR/Payroll, SAP ERP, Red Prairie, Manhattan, e3, SAP Hybris Commerce, Certona, Websphere Commerce, ATG, Sterling OMS and Endeca. [2] [3] The company's name is formed by Get 5 free searches. Similar Profiles, SVP of Finance and Chief Accounting Officer @. Please enable cookies and reload this page. Tried to contact through the website, Twitter, etc. SharkNinja. Don't forget to register your product here before reaching out to us. 38% of SharkNinja employees are women, while 62% are men. Search over 700 Ordered shark vacuum cleaner through Argos . I then kept ringing on a regular basis but they could not give me a definitive answer as to when any stock would arrive, I did keep asking if they could modify my order and send a different knife set but was told this was not possible. Live agent support is available during Mon Fri 9am 9pm ET | Sat. Companies can ask for reviews via automatic invitations. Shark is the UKs best-selling vacuum cleaner brand*. Is Shark a According to iRobot, certain products in the Shark vacuum cleaner range infringe its IP, with iRobot asserting a total of five patents in the ITC complaint. Specialties: General Management, International Business, Strategy, Leading and Developing Teams, Sales and Business Development, Strategic Accounts, If you're not automatically redirected, please click here. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Receive a one-time comprehensive credit report on this company. Instead of responding to my complaint that a replacement part broke down in less than a month after I contacted customer service, I only got an automatic invite to review the product. (203) 432-3621. WebSHARK Customer Service Telephone Support: 0800 862 0453 Please ensure you have your product with you at the time of the call. Phone: Please ensure you have your product with you at the time of the call. Click to report missing items from your order. A resident of Berkeley, California, Rosenzweig died at his home at age 86 of renal failure on July 20, 2009. 24% of SharkNinja employees are Hispanic or Latino. Access the headquarters listing for SharkNinja, Vacuum Cleaners, Food Blender, Coffee Bar Brewer, Nutrient Extractor, Cooking Systems, Ms. Aimee Weipper, MSenior Claims Administrator. During this time, I also went back to school for an MBA balancing work, school and raising three young boys. Here are 8 tips for writing great reviews. WebShark is the UKs best-selling vacuum cleaner brand*. Search over 700 Neil Shah is a Chief Commercial Officer, EVP at SharkNinja. Mark Rosenzweig is the founder of SharkNinja, a position he has held since 1994. Suggested companies are based on peoples browsing tendencies. At SharkNinja, our purpose is to positively impact peoples lives every day in every home around the world. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. He would email me an instruction booklet for me to print out. WebSharkNinja phone numbers +1 800 365 0135 5 13 Customer Service +1 866 826 6941 3 2 20% Inquiries SharkNinja websites www.sharkninja.com www.ninjakitchen.com I do not see how 14 months use out of a product of this price is acceptable. It goes against our guidelines to offer incentives for reviews. million verified professionals across 35 million companies. History and description Formerly established as Euro-Pro Operating LLC in 1994, the company changed its name in 2015 to capitalize on its brand names prominence and popularity. Click to report missing items from your order. Privacy Policy and Their customer service insisted I was sent the correct tray for my oven despite them looking very different. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. WebSharkNinja's Founder & CEO, Mark Rosenzweig, currently has an approval rating of 52%. Numatic Henry PET200 siblings have a reputation for being workhorses: the cleaners cleaner of choice, designed and made here in the UK. UK and ROI only, upon registration with Shark. SharkNinja (officially, SharkNinja Operating LLC) is a Chinese manufacturer of small appliances based in Hangzhou. [11], In 2014, Dyson sued SharkNinja for infringement of three vacuum technology patents, but after four years courts ruled the patents had not been infringed. I have asked this company for a copy of their complaints procedure 3 times this week and each time I have been ignored. Cheryl studied at Marist College. Shark is a registered trademark of SharkNinja Operating LLC. They actively discriminate against disabled people, ignore complaints and don't solve problems. (Reuters) SharkNinja Operating LLC, the privately held U.S. manufacturer of Ninja blenders and Shark vacuum cleaners, is exploring a sale that it hopes will value it at more than $1.5 billion including debt, people familiar with the matter said on Monday. They always enjoy trying out his latest creations, and often give him feedback on how he can make them even better. From cleaner air to healthy hair, Shark is constantly creating innovative new ways to give you confidence in every area of your home. million verified professionals across 35 million companies. Whether you share your home with pets or suffer from allergies, theres something for everyone and every home. The Roomba manufacturer has sued SharkNinja for patent infringement before and has also had previous success in tackling patent infringement at the ITC. WebSharkninja is headquartered in Needham, 89 A St, Needham Heights, United States, and has 21 office locations. Ed Sheeran on trial: fair inspiration or blatant plagiarism? WebUnited States4K followers 500+ connections. Have confidence in the air you breathe with automatic air purifiers. In one year their Euskirchen factory produces six million motors. White is the most common ethnicity company-wide. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. She has worked as Executive Assistant to EVP/Chief Financial Officer at SharkNinja, Administrative Assistant/Tax Coordinator at The RMR Group, and Office Administrator/Legal Assistant at Barclay Damon LLP. Gerardo Gonzalez loves cooking. Please email. Which although very inconvenient, would have been bearable, if the following didn't occur:I have contacted Shark customer services 3 times over the past couple of weeks, to rectify this; each time I'm told I'll receive a return label (as interestingly enough, unlike other companies, NONE were provided in the delivery box); NO label has materialised.I have now called AGAIN, and despite asking to speak to a manager, have been assured that a refund will be forthcoming from a customer service rep.I am beginning to think that this company's customer services department are scammers; and I will NEVER purchase another Shark and or Ninja product again.Decent product; ABYSMAL aftercare and customer service support. How do I contact Mark Rosenzweig? free lookups / month. Our products are developed for the home, not the lab. Verification can help ensure real people write reviews about real companies. After filing the latest ITC complaint in January, iRobot chief executive Colin Angle claimed that SharkNinja had repeatedly misappropriated iRobots IP, and we refuse to let that stand. Out of the 5 people I know personally with a ninja multi cook 3 of them have the same issue but Sharkninja say its not a common issue? We'reproud to haveawardsandreviewsfor selected Shark products as we carry out extensive consumer testing in real homes to ensure our innovative technologies solve your real-life challenges, deliver exceptional performance that you can rely on, and make a difference to your everyday life. Browse jobs and read about the SharkNinja Needham location with content posted anonymously by SharkNinja employees in Needham, MA. The customer service is horrendous, so poor and not worth the money you pay for the product itself.Issue with drawer, 6 weeks later I'm still no further forward. To unsubscribe from email communications, please click on the Unsubscribe link in the footer of any email you Website sharkninja.com Competitors View 20 SharkNinja competitors here. WebLocation of This Business 180 Wells Ave STE 200, Newton Center, MA 02459-3328 Email this Business Headquarters 89 A St, Needham, MA 02494-2806 BBB File Opened: As a matter of policy, BBB does not endorse any product, service or business. WebA-Plan Group Ltd CEO, C Shuker - Email address and Phone number All directors of A-Plan Group Ltd: Twitter Page for A-Plan Group Ltd Postal Address and Map for A-Plan Group Ltd A-Plan Group Ltd Customer Service telephone : 09341484 (Active) Est.04/12/2014: A-plan Holdings: A-plan Holdings CEO, C Shuker - Email address and When you call the customer services they say there is nothing they can do and you as a customer has take it with Klarn finance. [8], In 2017, the company was acquired by CDH Private Equity from Weston Presidio and American Capital. (creator of the Shark and Ninja brands) BBB reports on known marketplace practices. The guarantee lasts for 5 years. Continue if you are OK with this orread morein our privacy policy. The material and information contained on these pages and on any pages linked from these pages are intended to provide general information only and not legal advice. SharkNinja (officially, SharkNinja Operating LLC) is a Chinese manufacturer of small appliances based in Hangzhou. Alternatively, if you wish to change your email preferences you may do so by clicking the Manage Preferences link. Find contacts: direct phone number, email address, work experience. [5][6]The company changed its name in 2015 to capitalize on its brand names' prominence and popularity. My background includes general management, product development, marketing, sales, operations and strategy. I rang again, and was told it was an age verification problem which was dealt with by an independent company who could not be contacted and was therefore not resolvable by Ninja, so I would not be able to order any knives from them, although I never received an e-mail from the age verification company to check my actual age, which is the normal procedure, I am 72!! Following a conversation with a customer service rep, providing the model and specific barcode number in real time, I was sent a pack of 2 x cups that the rep assured me would fit my model.Yup, you've guessed it, the cups sent DO NOT FIT my blender. No credit card required. WebChief Commercial Officer n*****@sharkninja.com David Stevenson Chief Financial Officer d*****@sharkninja.com Jon Ethington VP, General Manager Robotics Division Ordered Wood Smoker Grill on 16th March 2023 and despite 3 emails to customer services I got no reply.The link attached to my order for tracking doesn't workSpoke with 2 agents 3 days apart and they told me it's been dispatched from warehouse..but couldn't provide DPD tracking number, asked them both to cancel my order ,they said ok..but clearly haven't as I havent received a cancellation emailMedia team told me the same story a week ago and now won't respond to my latest messagesDo I trust this company..NOWould I recommend them..NO, SharkNinja has the best customer services team we have ever encountered.Polite, immensely professional and helpful to gold star standard this team deserves the highest accolade, Hoover is amazing but customer service is horrendous. SharkNinja founder Mark Rosenzweig demonstrating the Shark brand vacuum cleaner. Daniel O'Shaughnessy, 32, started at the Somerville-based 3D printing firm in late May, reporting to Formlabs CEO Max Lobovsky and leading a team of about 30 people. In December 2018, the trade body ruled that companies including Hoover and Bobsweep had infringed an iRobot patent covering robotic vacuum cleaners. Thats an impressive combo of kudosperformance, reliability, and owner satisfactionespecially given that Shark vacuums are competitively priced. Argentina Australia Belgi I asked to speak to a Manager but was told nobody was available. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They stopped responding to my emails at this point. 4 years later a the floor nozzle and cable had worn . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. While at DuPont, I was fortunate to experience a wide variety of roles forming the foundation of my business and leadership skills. Everything from here was terrible, sent the courier to the Sheffield depot instead of my home address even though i'd informed them that the DPD tracker was showing the wrong info. WebContact Us: Our Ninja experts are here to help. If you're not automatically redirected, please click here. Find out how we combat fake reviews. 10% of the management team is Black or African American. WebCompany profile page for SharkNinja Operating LLC including stock price, company news, press releases, executives, board members, and contact information This office is the major SharkNinja Needham, MA area location. He enjoys experimenting with new recipes, and is always looking for ways to improve his technique. Discover uprights that transform into portable vacuums, flexible stick vacuums that bend so you dont have to, lightweight cylinder vacuums, Anti Hair Wrap brush-rolls, easy-to-use steam mops, and so much more. The employee data is based on information from people who have self-reported their past or current employments at SharkNinja. Attorney Advertising. They took my money without issue. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. No response to email enquiries. *UK market data, all vacuum cleaner sales by volume Jan Dec 2022.
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